Documentation Index
Fetch the complete documentation index at: https://docs.reach.raysium.com/llms.txt
Use this file to discover all available pages before exploring further.
Companies
The Companies module provides comprehensive CRM functionality for managing business accounts and their associated leads.Overview
Companies in Reach allow you to organize leads by business entity, track company-level intelligence, and manage relationships at the company level.
Key Features
Company Management
Create and manage company records:- Create Companies: Add companies with name, domain, industry, type
- Edit Companies: Update all company details
- Delete Companies: Soft delete with data preservation
- Bulk Operations: Delete or update multiple companies at once
Company Fields
| Field Category | Fields |
|---|---|
| Basic Info | Name, Domain, Website, Description, Industry |
| Business Type | Type (Prospect, Customer, Partner, Competitor) |
| Status | Active, Inactive, Archived |
| Size | Employee Count, Annual Revenue |
| Contact | Email, Phone Number |
| Address | Full address with city, state, country |
| Social | LinkedIn, Twitter, Facebook, Instagram |
| Custom | Custom fields support |
Company Detail View
Three-column layout for comprehensive company information:Left Sidebar - Company Profile
- Company logo upload
- Name and domain
- Status and industry badges
- Contact information
- Business details
- Social media links
- Custom fields
Main Content - Tabs
- Intelligence Tab: AI-powered insights and KPIs
- Activity Tab: Timeline of all activities
- Conversations Tab: Saved message archives
Right Sidebar - Related Data
- Linked People (Leads)
- Associated Deals
- Campaign Participation
Company Intelligence
Aggregated Metrics
Company intelligence aggregates data from all linked leads:- Total Leads: Number of contacts at the company
- Messages Sent: Total messages sent to all leads
- Messages Received: Total responses received
- Response Rate: Overall response rate
- Average Response Time: Mean time to receive responses
- Active Deals: Current deals in pipeline
- Won Deals: Closed-won deals count
- Total Deal Value: Sum of all deal values
AI Storyline
Generate AI-powered summaries of company interactions:- Generate Summary: Create storyline from all lead interactions
- Version History: Keep track of generated summaries
- Manage Versions: View, select, or delete versions
Linking Leads to Companies
Association Methods
- Manual Linking: Use “Link Leads” button in company detail
- Import: Link leads during CSV import
- API: Programmatic linking via API
Lead-Company Relationship
- One company can have multiple leads
- Lead details show linked company
- Company shows all associated leads
- Activity aggregates across all leads
Custom Fields
Companies support custom field definitions:- Text fields
- Number fields
- Dropdown fields
- Boolean fields
- Date fields
- Textarea fields
Saved Views
Save and manage custom table views:- Filter by any company field
- Save filter configurations
- Toggle between saved views
- Share views with organization
API Endpoints
Company Types
| Type | Description |
|---|---|
| Prospect | Potential customer |
| Customer | Active customer |
| Partner | Business partner |
| Competitor | Competitor company |
| Other | Other business type |
Best Practices
- Consistent Naming: Use consistent company naming conventions
- Link Related Leads: Associate all leads from the same company
- Use Custom Fields: Capture industry-specific company data
- Track Activities: Monitor company-level engagement
- Generate Storylines: Use AI to summarize complex relationships
