Account Authentication
Reach uses email-based authentication. When you sign up, you’ll receive a verification email to confirm your account.Signing Up
- Enter your email address
- Create a secure password
- Check your email for the verification link
- Click the verification link to activate your account
Signing In
Use your email and password to sign in to Reach. If you forget your password, use the password reset feature.Profile Management
Access your profile settings from the user menu in the top-right corner of the interface.Profile Settings
- Email: Your account email (cannot be changed)
- Full Name: Display name shown in the interface
- Avatar: Profile picture (if available)
Password Management
You can change your password at any time from the profile settings page.Organization Membership
If you’re invited to an organization, you’ll see an organization switcher in the top navigation bar.Organization Roles
- Owner: Full access to all organization features and data
- Admin: Can view and manage all organization data
- Member: Can only view and manage their own data
Switching Organizations
Use the organization switcher to switch between organizations or your personal workspace.Your personal workspace is always available, regardless of organization membership.
Security Best Practices
- Use Strong Passwords: Create passwords with a mix of letters, numbers, and symbols
- Enable 2FA: If available, enable two-factor authentication for additional security
- Regular Updates: Keep your account information up to date
- Logout: Always log out when using shared computers
Account Recovery
If you lose access to your account:- Use the password reset feature on the login page
- Contact support if you need additional assistance
- Provide verification information to recover your account