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Overview

Reach is a comprehensive Telegram outreach automation platform designed to help you manage campaigns, leads, deals, and customer relationships efficiently. This guide will walk you through the essential steps to get started.

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Prerequisites

Before you begin, make sure you have:
  • A valid email address for account registration
  • At least one Telegram account (phone number or QR code access)
  • Basic understanding of Telegram messaging

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First Steps

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1. Create Your Account

Sign up for Reach using your email address. You’ll receive a verification email to confirm your account.

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2. Connect Your First Telegram Account

Before creating campaigns, you need to connect at least one Telegram account. You can do this in two ways:
  • Phone Authentication: Enter your phone number and verify with a code sent to Telegram
  • QR Code Authentication: Generate a QR code and scan it with your Telegram app
For detailed instructions on connecting Telegram accounts, see our Telegram Accounts guide.

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3. Explore the Dashboard

Once logged in, you’ll see the Dashboard which provides:
  • Overview of your leads, messages, and deals
  • Performance metrics and trends
  • Quick access to key features

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4. Create Your First Campaign

Campaigns are the core of Reach. A campaign defines:
  • Target audience (leads or segments)
  • Message content
  • Sending schedule
  • Telegram account to use

Create Your First Campaign

Learn how to create and launch your first campaign

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Understanding the Interface

The sidebar provides quick access to all major features:
  • Dashboard: Overview and metrics
  • Campaigns: Manage your outreach campaigns
  • Leads: View and manage your contacts
  • Deals: Track sales opportunities
  • Segments: Create dynamic lead lists
  • Sequences: Build message sequences
  • Accounts: Manage Telegram accounts
  • Security Limits: Configure rate limits and security

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Organization Context

If you’re part of an organization, you can switch between:
  • My Data: View only your own campaigns, leads, and deals
  • All Organization Data: View data from all organization members (requires admin/owner permissions)

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Next Steps

Now that you understand the basics, explore these key features:

Managing Leads

Learn how to import, organize, and manage your leads

Creating Segments

Use segments to target specific groups of leads

Deal Pipeline

Track your sales opportunities through customizable stages

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Tips for Success

  1. Start Small: Begin with a small test campaign to understand how Reach works
  2. Use Segments: Create segments to target specific groups of leads effectively
  3. Monitor Performance: Regularly check your dashboard to track campaign performance
  4. Respect Rate Limits: Be aware of Telegram’s rate limits to avoid account restrictions
  5. Customize Fields: Set up custom fields for leads and deals to track important information

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Getting Help

If you encounter any issues or have questions:
  • Check the relevant documentation section for detailed guides
  • Review the Security & Limits section for best practices
  • Contact support if you need additional assistance