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What are Sequences?

Sequences are reusable message templates that define a series of messages with delays between them. Use sequences in campaigns to create consistent messaging workflows.
Screenshot placeholder: Add a screenshot showing the sequences list page

Sequence Components

Sequence Structure

A sequence consists of:
  • Sequence Name: Descriptive name
  • Steps: Individual messages and delays
  • Order: Sequential execution order

Sequence Steps

Message Steps:
  • Text content
  • Variable placeholders
  • Message formatting
Delay Steps:
  • Wait time between messages
  • Duration (minutes, hours, days)
  • Configurable delays

Using Sequences

In Campaigns

Sequences can be used in campaigns:
  • Select sequence when creating campaign
  • Sequence steps become campaign flow
  • Customize sequence per campaign
  • Reuse across multiple campaigns

Benefits

Consistency:
  • Standardized messaging
  • Reusable templates
  • Consistent timing
Efficiency:
  • Create once, use many times
  • Quick campaign setup
  • Less repetitive work
Flexibility:
  • Customize per campaign
  • Modify as needed
  • Version control

Creating Sequences

Basic Steps

  1. Click “Create Sequence”
  2. Enter sequence name
  3. Add message steps
  4. Add delay steps between messages
  5. Configure step content
  6. Save sequence

Creating Sequences

Learn how to create sequences step-by-step

Sequence Steps

Message Step

A message to send:
  • Text content
  • Variable placeholders
  • Can include emojis
  • Supports formatting
Variables:
  • {first_name}: Lead’s first name
  • {last_name}: Lead’s last name
  • {username}: Telegram username
  • Custom field variables

Delay Step

Wait time between messages:
  • Duration in minutes, hours, or days
  • Configurable timing
  • Ensures proper spacing
Common Delays:
  • 24 hours between messages
  • 3 days for follow-up
  • 1 week for final message

Best Practices

  1. Name Clearly: Use descriptive sequence names
  2. Test First: Test sequences before using in campaigns
  3. Use Variables: Personalize messages with variables
  4. Space Messages: Add appropriate delays
  5. Keep Updated: Update sequences as messaging evolves

Managing Sequences

View Sequences

See all your sequences:
  • Sequence name
  • Number of steps
  • Created date
  • Actions menu

Edit Sequences

Modify sequence content:
  • Update message text
  • Adjust delays
  • Add or remove steps
  • Reorder steps

Delete Sequences

Remove sequences:
  • Permanently delete
  • Cannot be undone
  • Check for campaign usage first
Deleting a sequence doesn’t affect campaigns already using it, but you won’t be able to use it in new campaigns.

Next Steps

Creating Sequences

Learn how to create your first sequence

Managing Sequences

Learn how to manage and optimize sequences